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Effective date: January 1, 2025
Last updated: April 30, 2026

This Privacy Policy (hereinafter — the “Policy”) governs the website telegramprime.ru (hereinafter — the “Website”), owned and operated by Telegram Prime (hereinafter — the “Operator”, “we”, “us”, “our”). The Policy describes what personal data we collect, how we use, store and protect it, and what rights data subjects have.

By using the Website, you confirm that you have read this Policy and agree to its terms. If you do not agree with the terms of this Policy, please stop using the Website.

1. Data Operator

The personal data operator is:

  • Name: Telegram Prime
  • Website: https://telegramprime.ru/
  • Contact for personal data inquiries: available in the Support section of the Website

Where required by applicable law, the Operator has notified the relevant data protection authority about its personal data processing activities.

2. Data We Collect

We may collect the following categories of personal data:

2.1. Data you provide directly

  • Name and/or username;
  • Email address;
  • Telegram account handle or other messenger contact;
  • Payment details (processed exclusively by payment providers; we do not store card credentials);
  • Messages and support requests, including conversations via the built-in live chat on the Website.

2.2. Data collected automatically

  • IP address;
  • Browser type and version;
  • Device type and operating system;
  • Pages of the Website you visit and time spent on them;
  • Referral source;
  • UTM parameters and advertising campaign identifiers;
  • Cookies and similar tracking technologies.

2.3. Data from third parties

We may receive data from partners, affiliates and advertising platforms in connection with our referral program (see Section 8).

3. Purposes of Processing

We process your personal data for the following purposes:

  • Contract performance: processing, payment and delivery of purchased licenses and modules;
  • Customer service: responding to inquiries, technical support, dispute resolution;
  • Authentication and security: identity verification, fraud prevention and protection against unauthorised access;
  • Website improvement: analysing user behaviour, fixing errors and developing new features;
  • Marketing and communications: sending information about products, updates and promotions (subject to your consent);
  • Legal compliance: fulfilling obligations under applicable laws and regulations.

4. Legal Bases for Processing

We process personal data on the following legal bases:

  • Performance of a contract — when placing and paying for an order;
  • Consent of the data subject — for marketing communications and analytical cookies;
  • Legitimate interests of the Operator — for Website security and abuse prevention;
  • Compliance with a legal obligation — when required by competent authorities.

5. Data Storage Location

The Operator takes reasonable measures to ensure that personal data of users is stored within appropriate jurisdictions. For users located in the Russian Federation, primary storage, systematisation, accumulation and retrieval of personal data is performed using databases located on the territory of the Russian Federation, in accordance with applicable requirements.

6. Retention Periods

We retain personal data no longer than necessary to achieve the purposes of processing:

  • Account and transaction data — for the duration of the licence and 3 years after its expiry (for accounting and dispute resolution purposes);
  • Support request data, including live chat history — 2 years from the date the request is closed;
  • Marketing data — until consent is withdrawn or 2 years from the date of last activity;
  • Technical logs — no more than 12 months;
  • Cookies — in accordance with the terms set out in Section 11.

7. Disclosure to Third Parties

We do not sell your personal data to third parties. We may share data with the following categories of recipients, strictly to the extent necessary for the stated purposes:

  • Payment providers — to process transactions;
  • Hosting providers — to maintain the Website infrastructure;
  • Web analytics service — to analyse traffic and user behaviour in an anonymised form;
  • Live support service provider — to process user requests through the built-in support messenger on the Website; data is shared solely for the purpose of maintaining correspondence and storing conversation history;
  • Email provider — to deliver transactional and marketing emails;
  • Referral programme partners — in anonymised or aggregated form for commission calculations;
  • Competent governmental authorities — upon lawful request in accordance with applicable legislation.

When sharing data, we require recipients to maintain confidentiality and ensure an adequate level of personal data protection.

8. Referral Programme

The Website operates a referral programme. When registering as a partner, we collect data necessary for identification, calculation and payment of rewards. Referral link clicks are tracked using UTM parameters and cookies. We do not disclose partners’ personal data to third parties except as provided in this Policy.

9. Trial Licence

To obtain a free 72-hour trial licence, we ask for your email address. By providing it, you agree to the following processing terms:

  • Purpose of collection: issuing the licence key and delivering activation instructions;
  • Additional communications: after issuing the trial key, we may send one or more emails with information about product features, special offers for upgrading to a paid licence and technical support. You may opt out of such emails at any time by clicking the “Unsubscribe” link in the email;
  • Legal basis: consent of the data subject, expressed by submitting the trial licence request form;
  • Retention period: your email address is retained for no more than 1 year from the date the trial licence is issued, unless you become a paying customer, in which case the retention periods set out in Section 6 apply;
  • Third-party sharing: your email address is not shared with third parties other than the email provider used to send messages.

10. Cross-Border Data Transfers

Cross-border transfer of personal data (transfer to the territory of foreign states) is carried out by the Operator only if one of the following conditions is met:

  • the foreign state ensures adequate protection of the rights of personal data subjects;
  • the personal data subject has consented to the cross-border transfer of their personal data;
  • the cross-border transfer is necessary for the performance of a contract to which the personal data subject is a party.

The Operator makes all reasonable efforts to minimise cross-border transfers of personal data and uses, where possible, tools and services that process data within appropriate jurisdictions. Where cross-border transfer is unavoidable, the Operator takes steps to ensure compliance with applicable data protection requirements prior to such transfer.

11. Cookies

The Website uses cookies and similar technologies to provide functionality, analytics and personalisation. We use the following categories of cookies:

  • Necessary (functional) — ensure the basic operation of the Website; set automatically and do not require consent;
  • Analytical — enable us to analyse Website traffic and user behaviour in order to improve the Website; require your consent. Where possible, we use analytics tools that process data within the applicable jurisdiction;
  • Marketing / advertising — used for conversion tracking and retargeting; require your consent.

By continuing to use the Website without changing your browser settings, you consent to the use of necessary cookies. Analytical and marketing cookies are only used with your explicit consent. You may withdraw your consent or disable cookies through your browser settings at any time. Disabling necessary cookies may affect the correct functioning of the Website.

12. Live Chat Support

The Website features a live chat widget for real-time communication with our support team. When using the live chat, the following data is processed:

  • the content of messages you send;
  • name or username (if you provide one);
  • email address (if you provide one to receive a reply);
  • technical connection parameters (IP address, browser, device).

Live chat data is processed solely for the purpose of providing technical support and improving service quality. Conversation history is retained in accordance with the periods set out in Section 6. Chat data is not used for marketing purposes without your separate consent.

13. Data Security

The Operator implements appropriate legal, organisational and technical measures to protect personal data against unlawful or accidental access, destruction, alteration, blocking, copying, disclosure or other unlawful actions. In particular:

  • data is transmitted over a secure HTTPS connection;
  • access to personal data is restricted and granted only to authorised personnel who have undertaken confidentiality obligations;
  • payment credentials are processed exclusively by certified payment providers and are not stored on the Operator’s servers.

Despite the measures taken, no data transmission system over the Internet can guarantee absolute security.

14. Rights of Data Subjects

Under applicable data protection law, you have the following rights:

  • Right of access — to obtain information about what personal data we process, on what legal basis and for what purposes;
  • Right to rectification — to request correction of inaccurate, incomplete or outdated data;
  • Right to erasure — to request that we stop processing and delete your data where there are lawful grounds to do so;
  • Right to restriction of processing — to request that we restrict processing of your data while its accuracy or the lawfulness of processing is being verified;
  • Right to withdraw consent — to withdraw previously given consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal;
  • Right to lodge a complaint — to submit a complaint to the competent data protection authority if you believe your rights have been violated.

To exercise any of the above rights, please submit a request via the Support section of the Website. We will handle your request within the timeframe required by applicable law.

15. Minors

The Website and Telegram Prime software are intended exclusively for persons aged 18 and over. We do not knowingly collect or process personal data of minors. If you become aware that a minor has provided us with their data, please contact us immediately and we will delete such data as soon as possible.

16. Third-Party Links

The Website may contain links to third-party websites, including partner websites for proxy services and other products. This Policy does not apply to third-party websites. The Operator is not responsible for the content or privacy practices of such websites. We recommend reviewing the privacy policy of each website you visit.

17. Changes to This Policy

The Operator reserves the right to amend this Policy. A new version takes effect upon publication on the Website. The current version of the Policy is always available at its permanent address on the Website.

18. Contact Us

For any questions related to the processing of your personal data, please contact us through the Support section of the Website.

If you believe that your personal data rights have been violated, you have the right to lodge a complaint with the competent data protection supervisory authority in your jurisdiction.

This Privacy Policy was last updated on April 30, 2026. Version 1.2.